Repairs

You can access our Repair Guide by clicking here.
You can fill out a Repair Order Form online by clicking here
 
What if I have a Gas Central Heating Repair?
 
If you have a Gas Central Heating Repair, which includes smoke detectors, extractor fans, carbon monoxide detectors and thermostatic mixer valves, you can contact Liberty Gas (24hours):
 
  • Freephone from landline 0800 328 4322
  • Low cost from mobile     0330 123 9622
What if I need a general repair done?
 
If something for which we have responsibility needs to be repaired you should report it to us as quickly as possible.  During normal working hours (Monday to Friday 9.00 am to 4.30 pm, Friday 9.00 am to 4.00 pm) you can:
Remember to give you name, address, the nature of the problem and details of when someone is likely to be at home.
 
What if it's in the evening, at the weekend or during bank holidays?
 
If it's an emergency and cannot wait until the office re-opens you should telephone 0345 2602633.  You will then be transferred to our main repairs contractor who will deal with the matter.