Our Office and Phone Line is Closed
Our office and main phone line will be closed from 4.30pm today (Thursday 17th April) until 9.00am on Wednesday 23rd April for the bank holiday.
If you need to report an emergency repair to us, these can be made at any time period by calling our 24/7 line on 0345 260 2633.
Don't forget, there are lots of other ways you can get in touch with us to report a repair, find out more by visiting our report a repair web page, here: cynon-taf.org.uk/report-a-repair/
Don’t miss out! Update your Universal Credit Online Journal
If you pay your rent with Universal Credit, you must update your online journal with your new rent figure this April, to avoid the risk of losing money.
We have sent you a letter with your new rent figure. From Tuesday 1st April, you will need to log into your UC Online Journal and update your new rent figure on your account.
Follow the instructions in your to-do list to update your housing costs and change it to your new rent figure.
If you manage your Universal Credit over the phone, you’ll need to call the Department of Work and Pensions on 0800 328 5644.
Down to Zero Scoops National Environmental Award
Down to Zero, a community benefit society that supports community-led environmental activities to tackle climate change, has scooped a National Community Management Award from Social Farms & Gardens, Wales.
The non-profit society, a subsidiary of Cynon Taf Community Housing Group (CTCHG), received the award for engaging and co-delivering solutions with local people on both climate change and local environmental challenges.
Down to Zero has three sites across Rhondda Cynon Taf: 1.6 acres in Pontyclun, 1.4 acres in Mountain Ash, and 27 acres of wetland and broadleaved native woodlands in Aberdare, which is leased to Cwmbach Community Wetlands Society.
The Pontyclun and Mountain Ash sites offer outdoor spaces for CTCHG tenants and community members to participate and volunteer in nature-based activities like planting community orchards, beekeeping, woodworking, and growing and harvesting food for its developing vegetable box subscription service, the Llysh Bocs.
Tom Addiscott, Project Manager at Down to Zero, said: “This Social Farms & Gardens Community Management Award recognises the hard work and commitment of volunteers and community members in creating such fabulous growing spaces to support wildlife and local food production.
“In the last year, volunteers have given over 7,000 hours to the projects, emphasising their social and environmental value. Projects such as Down to Zero are essential to increasing community resilience for future generations."
Lucie Taylor CLAS Cymru Coordinator at Social Farms & Gardens said: “Down to Zero has achieved a huge amount since acquiring the land in Pontyclun, showcasing some fantastic work in communities, for communities! We are hoping this Award and the Welsh Government #LightUpTheFuture celebrations will give them the public recognition they richly deserve.”
Down to Zero was established in 2022 and is currently looking for volunteers to get involved across its Pontyclun and Mountain Ash sites. Anyone interested in taking part can email [email protected] and get the latest Down to Zero updates by following @DtZCymru on Facebook, Instagram, LinkedIn and YouTube.